When You Need a Plumber
When you need a plumber for plumbing repair in your Westfield, IN home, there’s a fair chance you need one pretty badly. A backed-up sink or a bathtub that won’t drain can be a massive inconvenience. If water is spewing from a broken pipe, you may feel you need an emergency plumber to avert an expensive catastrophe.
In the latter instance in particular, your impulse may be to open the Yellow Pages or Google Westfield plumbers and call the first of the plumbing services that pops out at you. But that could prove to be a costly mistake.
The sad truth is that not all plumbing companies are reputable and possessed of the knowhow to do the job you need doing. Some are downright unscrupulous. Thus it’s a good idea to make an informed decision about who to call before you pick up the phone. Here are some things to consider when choosing a plumber.
Does the Plumber Have Good References?
Plumbing services that provide effective solutions at a fair price receive favorable reviews from their customers. In this age of Angie’s List and similar online services, reviews, positive or negative, aren’t hard to track down.
How Well Educated Is He?
Reputable plumbing services employ technicians who are thoroughly trained and who keep that training current. They attend continuing education seminars and similar events to ensure they stay on top of the latest technological innovations in their field. Naturally, they have the licenses and certifications that attest to their expertise.
How Experienced Is He?
It stands to reason that plumbers who’ve been on the job for quite a while have seen quite a few problems and know the remedies for each. In contrast, a novice plumber is more likely to make rookie mistakes.
What Parts and Tools Does He Use?
When the plumber makes a repair, you depend on that repair to hold up trouble-free for years to come. For that reason, you want the plumber to use only top-quality parts with excellent warranties and the proper tools to get the job done right.
A Fair Price is Good. A Rock-Bottom Price is a Red Flag.
Naturally you want a plumbing service that offers a price that’s competitive with other local plumbers. But beware of quotes that seem too good to be true. A plumber who works that cheaply may well be using inferior products and tools and may not have received the proper training. He or she may not do your plumbing repair properly. The plumbing in your Westfield home could even end up more damaged than it was before.
Does the Plumber Have a Commitment to Customer Service?
A good plumber shows up on time in uniform in a professionally lettered van. He or she communicates openly, clearly, and courteously throughout the course of the job. Some of these details may seem small in and of themselves, but they all bespeak professionalism.
Does the Plumber Guarantee the Work?
Finally, your plumbing repair should always be guaranteed. You should always be able to rest easy know that if there’s a problem, the plumber will return expeditiously at no cost to you to fix it.
We at 24-7 Plumbing take pride in living up to all these standards. When you need a plumbing service, we hope you’ll think of us.